Managed Services

Complete lifecycle of projects managed by a league of experts starting from business analysts, project managers, solution architects, developers and production support

RPA as a Service (RPAaaS) offers organizations the opportunity to leverage the power of Robotic Process Automation without the need for extensive infrastructure or technical expertise.

RPAaaS offers scalability, allowing businesses to easily add or remove automation bots as needed to accommodate fluctuations in workload or process requirements.

With IDP, businesses can access and deploy automation capabilities quickly and efficiently, saving time and resources.

RPA and IDP providers offer a range of pre-built automation solutions, making it easy for organizations to implement and scale automation across various processes.

RPA, IDP as well as BPM platforms allow for flexible pricing models, typically based on usage or transaction volumes, providing cost-effective options for businesses of all sizes.

Service providers handle the maintenance, updates, and infrastructure requirements, relieving organizations from the burden of managing the RPA/ IDP/BPM software.

RPA/IDP/BPM providers often offer support and training services to help organizations maximize the benefits of the services covered and ensure smooth integration into existing workflows.

By adopting RPA/IDP/BPM, organizations can streamline operations, improve efficiency, reduce errors, and free up human resources to focus on more strategic tasks.

step

Staffing Services

Support personnel to bridge any resource gaps or optimize delivery costs for distinct delivery roles

Our team includes dedicated support personnel who specialize in bridging resource gaps, ensuring that every role is adequately supported.

These support personnel are skilled in identifying areas where additional resources or optimization of delivery costs are needed, allowing for efficient and cost-effective project completion.

They work closely with the delivery roles, providing necessary assistance, guidance, and resources to ensure smooth operations and successful outcomes.

Their expertise in resource allocation and cost optimization enables the team to deliver high-quality results while maximizing efficiency and minimizing expenses.

step

Production Services

Multi level production support including prompt incident resolution, proactive monitoring and timely maintenance of your systems

step

All levels of our production support team (L1, L2, L3, etc.) are adept at proactive monitoring, employing robust tools and technologies to continuously monitor the systems and detect potential problems before they impact the operations.

Timely maintenance is a core focus of our production support services, with each level responsible for applying necessary updates, patches, and enhancements to ensure the stability and performance of your systems.

The L1, L2, and L3 teams collaborate closely to ensure effective incident resolution and knowledge sharing, leveraging their complementary skills and expertise.

The L3 team, being highly skilled, also contributes to performance tuning, system optimization, and capacity planning, ensuring optimal performance of the systems.

Documentation and knowledge sharing are integral to our production support process, with each level capturing best practices, troubleshooting steps, and lessons learned to enhance the efficiency and effectiveness of future support activities.